Zayya Online Shopping Platform Name (“Zayya Platform”,"we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you use our shopping platform.
1. Information We Collect
(a) We may collect personal information when you use our platform, such as:
Contact details (name, email address, phone number,shipping and billing address)
Account credentials (username, password)
Payment information (billing address)
Order history and preferences
Communications preferences
(b) We collect this information when you register for an account, make a purchase, subscribe to our newsletter, or interact with our website or app.
2. How We Use Your Information
We use the collected information for the following purposes:
To process orders, payments, and deliveries
To personalize your shopping experience
To communicate with you about your orders, account,and promotions
To improve our products, services, and platform
To prevent fraud and ensure the security of our platform
To comply with legal obligations
3. Sharing of Information
(a) We may share your personal information with third parties in the following situations:
(b) With service providers who assist us in operating our platform, such as payment processors, shipping companies, and marketing partners
(c) When required by law or to protect our rights, property, or safety
(d) With your consent or at your direction
4. Your Choices
(a) You have the following rights regarding your personal information:
You can access, update, or delete your account information by logging into your account settings.
(b) You can choose not to provide certain information,but this may limit your ability to use some features of our platform.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Children's Privacy
Our platform is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information,please contact us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@zayya.com.
This Privacy Policy was last updated on 28/03/2025